Shipping Policy

At GUNAVATHI MASILAMANI, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver your purchases.


Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping notification once your order has been dispatched.


Shipping Timeline

Estimated delivery times may vary depending on your location.

LocationEstimated Delivery Time
Tamil Nadu2–5 Business Days
Other States in India4–7 Business Days
Remote Locations5–10 Business Days

Delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or unforeseen circumstances.


Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment is completed.

Occasionally, we may offer Free Shipping on selected products or promotional campaigns.


Order Tracking

Once your order has been shipped, you will receive:

  • Shipment Confirmation

  • Tracking Number

  • Courier Partner Details (where applicable)

You can use the tracking information to monitor your shipment until delivery.


Delivery Address

Please ensure that your shipping address, contact number, and email address are accurate at the time of placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.


Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Natural disasters

  • Public holidays

  • Weather conditions

  • Transportation disruptions

  • Courier service delays

  • Government restrictions

  • Other unforeseen circumstances

We appreciate your patience in such situations.


Damaged or Incorrect Shipments

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please provide:

  • Order Number

  • Photos of the product

  • Photos of the package (if damaged)

  • A brief description of the issue

After verification, we will arrange a replacement or refund as applicable under our Cancellation & Refund Policy.


Failed Delivery Attempts

If delivery fails due to:

  • Incorrect shipping address

  • Customer unavailable

  • Refusal to accept delivery

additional shipping charges may apply for re-dispatching the order.


International Shipping

Currently, GUNAVATHI MASILAMANI ships within India only.

For international shipping inquiries, please contact us directly.


Digital Products (If Applicable)

For digital products such as eBooks, online courses, or downloadable resources:

  • No physical shipping is required.

  • Access or download details will be sent to your registered email address after successful payment.

  • Delivery is generally completed within 24 hours of payment confirmation.


Contact Us

For any questions regarding shipping or delivery, please contact us.

GUNAVATHI MASILAMANI

📍 310/P21 – NS Nagar
(Opp. to Vetrillai Madam)
Vaithiyanathapuram, Vadagarai
Periyakulam, Theni
Tamil Nadu – 625601

📧 Email: connect@gvznewgen.com


Disclaimer

Shipping timelines are estimates and may vary depending on courier operations and external factors beyond our control. GUNAVATHI MASILAMANI reserves the right to modify this Shipping Policy at any time without prior notice. Customers are encouraged to review this page periodically for updates.